CJA Architect (Customer Journey Analytics Architect)

CJA Architect (Customer Journey Analytics Architect)

Location: Remote / Hybrid
Duration: Contract

Job Description:

We are seeking an experienced CJA Architect with strong expertise in Adobe Customer Journey Analytics (CJA) to lead the design, implementation, and optimization of enterprise-scale analytics solutions. The ideal candidate will work closely with business, data engineering, and marketing teams to define data strategies, architect analytics frameworks, and deliver actionable customer insights.

Key Responsibilities:

*    Design and implement end-to-end solutions using Adobe Customer Journey Analytics (CJA).
*    Define data models, schemas, and data ingestion strategies for customer analytics.
*    Integrate data from multiple sources including Adobe Experience Platform (AEP), CRM, web, and mobile channels.
*    Develop reporting frameworks, dashboards, and customer journey analysis capabilities.
*    Collaborate with stakeholders to translate business requirements into scalable analytics solutions.
*    Ensure data quality, governance, and best practices across analytics implementations.
*    Provide technical leadership and support for CJA-related initiatives.

Required Skills:

*    7+ years of experience in Digital Analytics and Customer Data Platforms.
*    Hands-on experience with Adobe Customer Journey Analytics (CJA) and Adobe Experience Platform (AEP).
*    Strong understanding of customer journey mapping, attribution, and cross-channel analytics.
*    Experience with data modeling, ETL processes, and cloud-based data platforms.
*    Proficiency in SQL and analytics reporting tools.
*    Excellent communication and stakeholder management skills.

Preferred:

Adobe certifications (AEP/CJA).
Experience with Adobe Analytics, Adobe Experience Manager (AEM), and marketing technology ecosystems.