Betriebsleiter (m/w/d) Fahrzeugglas

Operations Manager | Leimen, Baden-Württemberg, Germany | Hybrid Are you a seasoned leader passionate about operational excellence in the automotive sector? We are seeking an Operations Manager to drive efficiency and customer satisfaction within a leading vehicle glass repair and replacement network known for its commitment to innovation and service quality. The Role • Oversee daily branch operations, ensuring smooth and efficient workflow. • Lead and mentor a team of technicians, fostering a culture of continuous improvement. • Implement and uphold company policies and procedures to maintain high standards. • Monitor and achieve key performance indicators (KPIs) for branch and individual targets. • Ensure a high level of customer service by effectively addressing customer needs. • Contribute to sales efforts by identifying opportunities for value-added products and services. What You'll Need • Proven experience in operations management, preferably within the automotive or service industry. • Strong understanding of operational processes and performance metrics. • Excellent leadership and team management skills. • Ability to train and develop staff, ensuring technical proficiency. • Customer-centric approach with strong communication and interpersonal abilities. • Familiarity with sales techniques for value-added products and services. What's On Offer • Competitive salary and benefits package. • Opportunities for professional development and career advancement. • A dynamic work environment within a well-established and respected company. • The chance to contribute to a leading brand in the vehicle glass industry. Apply via Haystack today!