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Delivery Engagement Manager

Hexaware Technologies, IncKing of Prussia, PA🇺🇸United StatesPosted 23 Jul 2026

Why This Role Stands Out

As a Delivery Engagement Manager at Hexaware Technologies, you'll drive impactful client success in the logistics sector, leveraging your program management and client relationship skills to foster growth and operational excellence. This hybrid role offers a fantastic opportunity to build strong stakeholder connections and shape strategic delivery outcomes, making it ideal for experienced professionals seeking a dynamic and rewarding career. Don't miss out on this chance to make a significant contribution and advance your career!

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

Job Description:

Customer Engagement

  • Act as the trusted advisor and primary point of contact for the customer.
  • Build strong relationships with customer stakeholders and leadership.
  • Understand business objectives and align delivery outcomes to customer expectations.
  • Manage escalations and customer satisfaction.

Delivery Management

  • Oversee successful delivery of projects, programs, or managed services.
  • Track scope, schedule, budget, quality, and risks.
  • Coordinate offshore, nearshore, and onshore teams.
  • Ensure governance, reporting, and compliance requirements are met.

Business Management

  • Identify opportunities for account growth and additional services.
  • Support renewals, change requests, and contract discussions.
  • Drive operational excellence and continuous improvement.

Key Skills Required

  • Program and project management
  • Stakeholder management
  • Client relationship management
  • Risk and issue management
  • Financial and resource management
  • Leadership and communication
  • Agile/Scrum and delivery governance

Skills

Scrum
Agile
Continuous Improvement
Stakeholder Management

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