Business Analyst (CCW/CCW-R)

Yochana IT SolutionsUnited States🇺🇸United StatesPosted 24 Jul 2026

Why This Role Stands Out

Leverage your extensive IT experience and expertise in CCW/CCW-R to drive impactful solutions in this long-term remote contract role, offering significant growth potential. You'll thrive by collaborating with diverse stakeholders and analyzing complex systems to deliver streamlined processes and innovative enhancements. Apply today to join a dynamic team and make a significant contribution from the comfort of your home office.

Quick Overview

Work Type

Remote

Level

Mid Senior

Job Description

Job Title: BA(CCW/CCW-R)

Location: Remote position candidate have to work in PST

Job Type: Long term contract

Interview process: Teams Interview

Job Description

8+ years' experience in IT and Hands-on experience with applications such as workspace, CCW & CCW_R, and understanding of downstream and upstream impacts.
Cisco Quoting and Deal experienced and Collaborated closely with stakeholders to define product vision and strategy, aligning business objectives with partner needs and improving stakeholder
Analyze the service install base coverage of customers and provide resolutions for disputes.
Accurate True forward order creation and should assist with holds management and fulfillment/closure.
Log incidents with IT for Services EA technical issues and track them for long-term fixes.
Work-level instructions with detailed instructions and process flows should be created whenever there is a change in process or policies.
Conduct business analysis of current system capabilities and challenges, document manual steps, work with RPMs and IT to enable the enhancements/automations.
Ability to collaborate with cross-functional teams such as Partners, IT & RPMs, etc., explain the problem statement, and work towards resolutions.

Skills

Business Analysis

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