Admissions and Marketing Director

Admissions & Marketing Director

Ozanam Hall of Queens Nursing home in Bayside Queens is a not-for-profit Rehabilitation and Long Term Care Facility served by the Carmelite Sisters for the Aged and Infirm.  Ozanam Hall is a Catholic, faith-based home guided by the mission to bring dignity and quality of life to the care of seniors, where "The Difference is Love".   We are committed to promote the quality of life of our elderly.

Ozanam Hall of Queens is seeking to hire an Admissions & Marketing Director to lead our admissions and marketing efforts.

We are looking for a creative, compassionate, results-driven, relationship-oriented leader who can drive census growth, develop strong referral partnerships, oversee the admissions process, and deliver exceptional service to residents, families, and healthcare partners. The ideal candidate is a hands-on professional who thrives in a dynamic healthcare environment and is committed to our mission of compassionate, resident-centered care.

• $115K to $125K annually based on skills and experience.

Admissions & Marketing Director Qualifications:

• Nursing License or Bachelors Degree in healthcare management, marketing, nursing or related field required.
• Minimum 3 years of admissions experience in a skilled nursing facility, subacute rehabilitation, or healthcare setting.
• Experience in healthcare marketing, business development, referral development, or public relations preferred.
• RN, LPN, Social Work, or other clinical/healthcare experience is a plus.
• Demonstrated leadership and management skills with the ability to motivate and develop a team.
• Proven ability to build and maintain strong professional and community relationships.
• Knowledge of Medicare, Medicaid, managed care, HMO, and commercial insurance.

Admissions & Marketing Director Key Responsibilities:

• Lead and oversee the Admissions and Marketing functions, ensuring an efficient and customer-focused admissions process.
• Develop and implement marketing and census growth strategies to achieve occupancy and admissions goals.
• Establish and maintain strong relationships with hospitals, physicians, discharge planners, case managers, home health and hospice agencies, senior living communities, senior centers, and other referral sources.
• Coordinate referrals and admissions while ensuring strong customer, referral source, and payer satisfaction.
• Monitor referrals, admissions, census, payer mix, and market trends to identify opportunities for growth.
• Lead and support the Admissions/Marketing team, fostering accountability, collaboration, and excellent customer service.
• Maintain accurate admissions and marketing reports and provide regular updates to administration and leadership.

This job description provides a general overview of the position and is not intended to be an exhaustive list of duties or responsibilities. Additional duties may be assigned as needed.

Mission & Culture

• At Ozanam Hall, admissions and marketing are about more than census—they are about connecting residents and families with quality care in a compassionate, welcoming environment.
• The Admissions & Marketing Director is expected to embody and promote the mission and core values of the Carmelite Sisters for the Aged and Infirm: Sanctity of Life, Hospitality, Shared Commitment, and Compassion. 

Ozanam Hall can offer you: 

 

• Competitive Compensation
• Health (Aetna) and HSA with employer contribution
• Fully paid Dental and Vision insurance
• Benefits available 1 st of the mo. following 30 days 
• Student Loan Forgiveness Guidance
• Flexible Spending Account and supplemental insurances 
• Retirement Plan, Life and Disability Insurance
• A mission-based approach to providing nursing care

If you are an experienced healthcare admissions or marketing professional who enjoys building relationships, developing new opportunities, leading a team, and achieving measurable results, we invite you to join the Ozanam Hall team. 

Please consider joining our team working where The Difference is Love℠!

Ozanam Hall is an Equal Opportunity Employer and adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

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Experience

Required

• 1 year(s): Experience in healthcare marketing, business development, referral development, or public relations preferred.
• 3 year(s): Minimum 3 years of admissions experience in a skilled nursing facility, subacute rehabilitation, or healthcare setting.

Preferred

• Clinical (RN/LPN) and/or Social Work a plus.

Education

Required

• Bachelors or better in Marketing or related field

Licenses & Certifications

Preferred

• Nursing License

Skills

Preferred

• Customer Service
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel

Behaviors

Preferred

• Thought Provoking: Capable of making others think deeply on a subject
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

• Self-Starter: Inspired to perform without outside help
• Goal Completion: Inspired to perform well by the completion of tasks
• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.