MS Dynamics CRM Recruit Configurator

Client is seeking Microsoft Dynamics CRM Recruit Configurators to support UEL's CRM Recruit delivery within the Banner SaaS programme. CRM Recruit is part of the Banner SaaS solution and is built on Microsoft Dynamics, with delivery expected across roughly September to July.

Key responsibilities

• Configure Microsoft Dynamics CRM Recruit capabilities in line with signed-off UEL business requirements and user stories.
• Work with Hexaware and UEL delivery teams to estimate, plan and deliver CRM Recruit configuration packages through the programme timeline.
• Coordinate with Banner SaaS, UEL CRM and integration teams where CRM Recruit interacts with Banner, UEL's Microsoft Dynamics CRM, downstream data sources/tables or dependent solutions.
• Support functional testing, UAT, system integration testing and cross-capability UAT focused on end-to-end student and staff journeys
• Contribute to delivery governance by aligning configuration work with signed-off user stories, change control and MVP/must-have scope decisions.

Required skills

• Microsoft Dynamics configuration experience, ideally in CRM-style business process configuration and SaaS delivery contexts.
• Ability to deliver requirements as user stories/work packages within a partner-led delivery model.
• Understanding of data dependencies and integration impacts across CRM, Banner and downstream systems.
• Strong testing/UAT support mindset, given the programme's emphasis on functional testing, UAT, SIT and cross-capability UAT.

Preferred skills:

• Higher Education, student recruitment/admissions, student life cycle or CRM Recruit experience. This is a Hexaware hiring preference aligned to the programme's student life cycle context and CRM Recruit scope.
• Experience with Microsoft Dynamics in integration-heavy environments, particularly where upstream/downstream data impacts need to be understood.
• Familiarity with agile/sprint-based delivery and work-package estimation in a partner delivery model.

Experience level

Mid-to-senior Dynamics configurators, with one senior/client-facing lead. This is a recommended staffing structure, not an explicit transcript requirement, and is based on the need to manage a longer delivery stream while maintaining UEL-facing coordination and offshore execution.

Delivery expectations

Candidates should be able to work as part of a mixed onshore/offshore client pod, deliver Dynamics CRM Recruit configuration packages, support testing/UAT, and coordinate closely with Banner SaaS and integration teams where dependencies exist.

NOTE: London (Hybrid, 2 Days onsite/Week)