ServiceNow Procurement Consultant (Client Procurement Contact) (Onsite / Remote)

Job Title: ServiceNow Procurement Consultant (Client Procurement Contact) (Onsite / Remote)

Experience: 5+ Year

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Job Location: Riyadh (On-site) / Remo

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Role Summ

aryWe are looking for an experienced ServiceNow Procurement Consultant for Procurement department, owning day-to-day procurement-process configuration, vendor-master governance, and issue resolution on the ServiceNow Procurement Operations application while representing procurement's voice in the wider S2P program

me.Key Responsibilit

• iesServe as the dedicated liaison between the ServiceNow delivery team and Procurement, Supply Chain, and Warehouse stakeholde
• rs.Gather, document, and prioritize procurement process requirements (requisition-to-PO, catalog management, vendor onboarding, contract linkag
• e).Configure and maintain the ServiceNow Procurement Operations / Sourcing & Procurement Operations (SPO) application, catalogs, and approval workflo
• ws.Own vendor master data governance, supplier onboarding workflows, and catalog content accuracy in coordination with Supplier Lifecycle Operatio
• ns.Triage and resolve day-to-day procurement service requests, incidents, and enhancement asks raised by hospital procurement sta
• ff.Track procurement SLAs/KPIs (cycle time, PO accuracy, catalog compliance) and report status to client and AvanteNow leadersh
• ip.Support internal audit and compliance reviews related to procurement controls, approval hierarchies, and segregation of duti

es.Mandatory Skills & Experie

• nce5+ years hands-on experience with ServiceNow Procurement/Sourcing & Procurement Operations (SPO) applicati
• on.Strong grounding in procurement processes: requisitioning, catalog management, vendor onboarding, PO lifecycle, contract linka
• ge.Proven experience as a client-facing functional consultant or business analyst, comfortable owning a stakeholder relationship direct
• ly.Experience configuring approval workflows, catalog items, and procurement forms/records in ServiceN
• ow.Ability to translate procurement policy and governance requirements into system configurati

on.Preferred / Good-to-Have Ski

• llsHospital, healthcare, or public-sector procurement experience (medical equipment, pharmaceuticals, facilities/capital procuremen
• t).Exposure to Saudi government procurement regulations (e.g., Etimad, GPSA/Nazaha compliance touchpoints) is a pl
• us.Experience with vendor performance management and supplier scorecar

ds.Certificati

• onsServiceNow Certified System Administrator (CSA) - mandato
• ry.ServiceNow Sourcing & Procurement Operations (SPO) Accreditation - preferr
• ed.CIPS (Chartered Institute of Procurement & Supply) or equivalent procurement certification - a strong pl

us.Education & Soft Ski

• llsBachelor's degree in Supply Chain, Business Administration, Engineering, or related fie
• ld.Exceptional relationship-management and diplomatic communication skills for daily client interacti
• on.Highly organized, able to juggle multiple stakeholder requests and prioritize under deadline pressu