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Technical Support Specialist with Security Clearance

Information Protection Solutions LLCSan Diego, CA🇺🇸United StatesPosted 10 Jul 2026

Why This Role Stands Out

This hybrid Technical Support Specialist role offers a fantastic opportunity to advance your IT career by providing critical support to Navy systems, developing your cybersecurity expertise, and enjoying excellent flexibility. You'll thrive here if you have a passion for problem-solving, strong communication skills, and a desire to make a real impact within a reputable organization. Apply today to join a team where your technical skills will be highly valued and continuously honed.

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

OVERVIEW
The Technical Support Specialist provides Tier I–III help desk and IT support services to ensure reliable operation of Navy IT systems and end-user environments.
KEY RESPONSIBILITIES
Provide help desk and technical support for hardware, software, and network issues
Troubleshoot and resolve incidents using ticketing systems
Support system performance monitoring and availability
Assist with account management, access control, and PKI
Provide technical training and user support
Maintain SOPs and technical documentation
Support incident tracking, analysis, and reporting
REQUIRED QUALIFICATIONS
Minimum two (2) years of IT or Help Desk support experience
Knowledge of networking concepts and operating systems
Experience with ticketing systems and incident documentation
Familiarity with cybersecurity principles and data protection standards
Strong customer service and communication skills
Active Secret clearance
Security+ or equivalent certification

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