IDR Specialist: Compliance & Customer Care

Volkswagen Financial Services Australia is seeking a driven IDR Specialist to manage and resolve customer complaints in compliance with regulatory frameworks. Your role will involve thorough investigation and resolution of complaints, ensuring adherence to compliance requirements, and communicating effectively with stakeholders.

The ideal candidate will have experience in complaint management in financial services, exceptional communication skills, and a deep understanding of ASIC RG271 and AFCA. Join a dynamic team where you can further your career with a leading global brand.