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Content Management/Business Process Lead (Remote)

NetSource, Inc.United States🇺🇸United StatesPosted 10 Jul 2026

Quick Overview

Work Type
Remote
Level
Mid Senior

Job Description

Please note that this is a 5 Month Contract position and is Remote.

JOB DESCRIPTION:

  • Role is remote
  • Possible title would be Business Process and Training Manager
  • Must have a Bachelor''''s degree, required
  • Will be managing the life cycle of documents
  • Must have prior experience with Content Management
  • Will be creating and revising business process documents
  • Will be supporting the Medical Safety team
  • Experience with Summit and TrueVault, is a huge plus
  • Experience with Visio or Lucidchart is helpful
  • Will be working with others to change any process plans
  • Will deploy training through Summit
  • Must be organized and a quick learner
  • Must have good communication skills
  • Will be meeting timelines
  • Must have at least 5 years experience
  • Prior Pharma exp preferred

Essential Job Duties and Responsibilities:

This position reports into Process and Data Management (PDM) within IM Quality Systems. The PPQME is responsible for supporting Medical Safety and/or Global Development business process owners in the end-to-end process for content management (CM) and compliance training development and deployment in the Quality Management System (QMS) framework.

Responsibilities include:

  • Define and manage project plans, tasks, schedules, scope, timelines and deliverables.
  • Perform project management across the life cycle from content development in Business Process Model and Notation (BPMN) format and approval (in a CM storage system) to training identification, target audience identification, training material development and training deployment (in LMS).
  • Ongoing communication with business owners on project progress and resolution of issues.
  • Work with peers in PDM to ensure compliant training and content are installed for dedicated processes.

Minimum Qualification:

  • College Degree Required, minimum of 5 years’ experience in medium to large organization.
  • Strong ability to problem solve.
  • Ability to work collaboratively with a large group of internal and external colleagues and partners.
  • Ability to multi-task and manage a large volume of projects with high quality.
  • Strong attention to detail and highly organized, works independently.
  • Strong written and verbal communications.
  • Proficient in process modeling software (e.g. Visio, Lucidchart).
  • Proficient in MS Office products (Outlook, Word, Excel, PowerPointOther requirements.
  • The PPQME should have a strong understanding of Learning Management Systems (LMS).

Candidates must provide their phone number. Job reference number is A5412.

Skills

Compliance
LMS

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