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Associate Application Support Analyst / Desktop Support / End User Support

Radiant System, IncBoulder, CO🇺🇸United StatesPosted 20 Jul 2026

Why This Role Stands Out

Thrive in a hybrid environment at Radiant System, Inc. where you'll leverage your 3+ years of BioPharma application support expertise to provide essential end-user assistance, enhancing your skills in Microsoft 365 and ITSM tools. This role offers a fantastic opportunity to grow your career within a respected company, so we encourage you to apply and explore this exciting path.

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

Required Skills:

  • 3+ years of Desktop/Application Support experience
  • Strong PC, Laptop & Mobile Device Support
  • Microsoft 365 (Office 365), Exchange Online, Active Directory & Azure AD
  • Windows OS and end-user support
  • Mandatory experience supporting users in a BioPharma/Pharmaceutical/Life Sciences environment
  • ITSM ticketing experience (Freshservice/ServiceNow preferred)
  • Excellent troubleshooting and customer support skills

Skills

Active Directory
Azure
ServiceNow

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