Portuguese Speaking Customer Experts for a Tech Leader - Work Remote In Greece

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading organizations. We pride ourselves on delivering bespoke career solutions that empower professionals to excel in global markets while facilitating seamless transitions for our candidates.

Job Overview

We are currently scouting for exceptional talent to fill a Portuguese Speaking Customer Experts for a Tech Leader position in Greece within the vibrant telecommunications sector. This is a unique opportunity to provide premium support in a fast-paced environment while enjoying the unparalleled lifestyle offered by one of the most sought-after jobs in Greece.

Key Responsibilities

• Provide high-quality technical and account support to telecommunications customers via phone, email, and chat.
• Troubleshoot complex network and connectivity issues, ensuring a seamless experience for the end-user.
• Advise customers on the latest telecommunications products, digital services, and value-added solutions.
• Maintain detailed customer records and documentation within the internal CRM systems.
• Stay updated on the latest telecommunications industry trends and service protocols to provide expert guidance.
• Collaborate with cross-functional teams to resolve escalated technical inquiries efficiently.
• Achieve individual and team performance targets to ensure consistent service excellence.

• Native or fluent Portuguese (spoken and written).
• Valid EU passport (mandatory).
• Strong interest in the telecommunications industry and consumer electronics.
• Exceptional communication skills and a customer-centric mindset.
• Ability to work in a remote environment within Greece with high reliability.
• Proven experience in customer service or technical support environments.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Fully Paid Training programs to kickstart your career.
• Comprehensive Health Insurance coverage.
• Professional growth opportunities in one of the most exciting Portuguese-speaking jobs in Europe.
• And Much More...

Life in Greece

Embracing one of these Portuguese-speaking jobs in Greece means more than just a career move; it is a lifestyle transformation. Greece is renowned for its world-class climate, stunning Mediterranean coastlines, and a rich historical culture that welcomes expatriates with open arms. Living in Greece allows you to experience a perfect balance between high-end professional development and a relaxed, sun-drenched way of life.

Our comprehensive relocation support ensures that your move to Greece is stress-free, allowing you to settle quickly into the local community. From the exquisite culinary landscape to the vibrant social atmosphere, Greece offers an unparalleled quality of life for those pursuing international career goals. Join us in this beautiful nation and discover why so many professionals choose to build their future here.

How to Apply

If you are ready to elevate your career and join a top-tier team in a dynamic industry, we invite you to Apply Now. Submit your updated resume today and a member of the Mercier Consultancy Group recruitment team will be in touch to discuss your next big career move in the telecommunications industry.