Infrastructure Engineer

Job Category: Information Systems and Technology

Make a real difference working within our Infrastructure Services team as an Infrastructure Engineer, partnering with leaders to support the teams who make a meaningful difference in the lives of people with vision and hearing loss.

Enjoy flexibility, two weeks of additional leave, and access to not-for-profit salary packaging benefits.

This is a Temporary Full-Time Opportunity (38 hours per week) reporting directly to the Infrastructure Manager and will work onsite at our Macquarie Park Headquarters.

Job Description

What we can offer you:

• Salary of up to $114,778 + Super, with 100% salary packaging to maximise your take home pay
• Generous leave entitlements including 2 weeks paid Christmas leave in addition to 4 weeks annual leave, plus extensive personal/carer's leave
• Paid parental leave of 14 weeks for primary carer and 6 weeks for secondary carer
• Access to industry leading education, professional development opportunities and career pathways

You'll make a difference in this role by:

• Manage, maintain and optimise NextSense's core IT infrastructure, including networks, Microsoft 365, cloud and on-premises environments, business applications, security, disaster recovery, and collaboration services.
• Monitor infrastructure performance, proactively identify and resolve issues, and drive continuous improvements to service reliability, resilience and security.
• Provide Level 3 technical support by investigating, resolving and documenting complex infrastructure issues, while following IT service and change management processes.
• Implement new infrastructure technologies and upgrades, maintain technical documentation, and stay current with emerging technologies and best practices.
• Ensure the security, integrity and availability of IT systems and information by adhering to organisational security standards, policies and compliance requirements.
• Contribute to a safe, collaborative workplace by supporting organisational values, undertaking occasional travel as required, and performing other reasonable duties as directed

Desired Skills and Experience

About You:

• Bachelor's degree in Computer Science, Information Technology, or a related discipline (or equivalent experience).
• Minimum 5 years' experience administering Microsoft technologies, including Active Directory, Entra ID, Microsoft 365, Intune, Microsoft Authenticator, Windows Server, and file servers.
• Demonstrated experience managing enterprise IT environments, including Microsoft 365 tenancies (400+ users), backup solutions (e.g. Veeam or AvePoint), networking (routing, switching, firewalls and VPNs), virtualisation (VMware or Hyper V), SIEM, and application packaging.
• Strong analytical, troubleshooting and problem solving skills, with a current NSW Driver Licence.
• Compliance with Child Protection legislation and a commitment to understanding and adhering to NextSense's child protection policies and procedures.
• A valid Working With Children Check (WWCC) and National Criminal Record Check (or willingness to obtain) are required.
• Experience with technologies such as NinjaOne, Sophos MDR, Microsoft Defender XDR/Endpoint, Purview, Azure administration, Zoom (Meetings, Phone and Teams Rooms), print services, and security frameworks including Essential Eight, NIST and ISO 27001

NextSense is a child safe organisation, candidate compliance with child protection legislation is essential.