Why This Role Stands Out
As an AWS Connect Architect, you'll leverage your deep expertise in cloud contact center solutions to design and implement innovative customer experiences, with significant opportunities for professional growth within a reputable company. This role is ideal for a skilled problem-solver with a strong understanding of AWS services and API integrations who thrives in a collaborative environment. Embrace this chance to make a tangible impact and advance your career in cloud technology.
Quick Overview
Job Description
Position: AWS Connect Architect
Location: Parsippany, NJ Onsite
Type of Employment: 12+ Months Contract
Role Description:
Digital : Application Programming Interface (API)
Digital : Amazon Web Service(AWS) Cloud Computing
Digital: Amazon Connect
Essential Skills:
- AWS Connect Architect Good understanding of contact center technology landscape.
- An understanding of AWS Cloud platform and services with Solution architect skills.
- Deep expertise on AWS contact center relevant services.
- Sound experience in developing Amazon Connect flows, AWS Lambda and Lex bots
- Deep functional and technical understanding of APIs and related integration experience
- Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms
- Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner.
- Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients.
- Excellent communications skills
- Ability to develop requirements based on leadership input
- Ability to work effectively in a remote, virtual, global environment
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