Lab Engineer/ Consultant - Tech & Impl L1

Consultant - Tech & Impl L1 / Lab Engineer

Exp: 6+ yrs

Location – Sunnyvale, CA 5 days onsite no remote option 

 

 

Job Description:

• Service Assurance Testing: Validate fault management, alarm correlations, and incident ticketing workflows. Simulate network failures in test environments to verify alerting accuracy and root-cause analysis tools.
• E2E Integration: Test complex data flows across NetCracker OSS, ServiceNow, and Salesforce; familiarity with Element Management Systems (EMS), specifically Nokia and Adtran platforms. 
• NOC Workflow Familiarity: Deep understanding of incident, event, and network inventory management.
• Network Domain Knowledge: Solid understanding of telecom network architectures and hands-on hardware experience across xPON, IP, and Optical domains.
• Ability to provide monthly night deployment testing support and weekly evening support on-demand from the lab to align with maintenance windows and release cycles (typically 2–4 hours per release).

 

Primary skills - OSS systems such as Netcracker & Service Assurance platforms