Lab Engineer/ Consultant - Tech & Impl L1
Why This Role Stands Out
Embark on a journey of technical mastery and career advancement as a Lab Engineer at SoftPath Technologies, where you'll gain invaluable experience in service assurance and end-to-end integration within cutting-edge telecom environments. This on-site role is ideal for experienced engineers with a strong background in OSS systems and network domains who are eager to contribute to critical testing and deployment initiatives. Apply now to join a dynamic team and shape the future of technology.
Quick Overview
Job Description
Consultant - Tech & Impl L1 / Lab Engineer
Exp: 6+ yrs
Location – Sunnyvale, CA 5 days onsite no remote option
Job Description:
- Service Assurance Testing: Validate fault management, alarm correlations, and incident ticketing workflows. Simulate network failures in test environments to verify alerting accuracy and root-cause analysis tools.
- E2E Integration: Test complex data flows across NetCracker OSS, ServiceNow, and Salesforce; familiarity with Element Management Systems (EMS), specifically Nokia and Adtran platforms.
- NOC Workflow Familiarity: Deep understanding of incident, event, and network inventory management.
- Network Domain Knowledge: Solid understanding of telecom network architectures and hands-on hardware experience across xPON, IP, and Optical domains.
- Ability to provide monthly night deployment testing support and weekly evening support on-demand from the lab to align with maintenance windows and release cycles (typically 2–4 hours per release).
Primary skills - OSS systems such as Netcracker & Service Assurance platforms
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