IT Services Engineer / Hybrid / Scottsdale

This is a full-time IT Services Engineer opportunity located in Scottsdale, Arizona with a cybersecurity-focused organization specializing in network visibility, threat detection, and active defense strategies. This role sits within a Managed IT Security Services team and combines hands-on support with infrastructure work across VMware, Linux, networking, and cloud environments (AWS/Azure).

This is an opportunity to step into a high-impact, security-driven environment where you're not just closing tickets, you're helping protect organizations from real-world cyber threats. The team is looking for someone who thrives in a fast-paced, high-ownership role and enjoys working across both internal systems and client environments. You'll gain exposure to advanced security tooling, take ownership of client relationships, and grow into deeper infrastructure and security responsibilities while being part of a highly technical, tight-knit team.

Required Skills & Experience
3-5 years of experience in IT support, help desk, or MSP environments
Strong experience with Windows and/or Linux systems
Hands-on experience with Active Directory and Office 365
Understanding of networking fundamentals (DNS, DHCP, TCP/IP)
Experience with virtualization technologies (VMware, Hyper-V, or similar)
Strong troubleshooting skills across systems, networks, and end-user environments
Ability to manage multiple tickets and meet SLA timelines

Desired Skills & Experience
Experience working in an MSP or client-facing IT environment
Exposure to cybersecurity tools such as EDR, IDS, or SIEM
Familiarity with compliance frameworks such as SOC 2 or HIPAA
Experience with cloud platforms such as AWS or Azure
Experience with documentation tools like IT Glue or PassPortal

What You Will Be Doing
Tech Breakdown
25% Windows, macOS, and Linux systems
20% Virtualization (VMware, Proxmox, Hyper-V)
15% Networking (DNS, DHCP, TCP/IP, firewalls)
15% Cloud platforms (AWS, Azure)
15% Security (EDR, IDS, access control, compliance)
10% O365 and Active Directory

Daily Responsibilities
40% Hands On
30% Team Collaboration
30% Client Interaction

The Offer
Bonus eligible

You will receive the following benefits:
Medical, Dental, and Vision Insurance
Vacation Time
401k with company match
Professional development and certification support

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.