Full timeOperations & Project Management

Managing Director North / UKI

AircallLondon Office🇬🇧United KingdomPosted 19 Dec 2025

Quick overview

SeniorityLeader

Employment typeFull Time

Work modeHybrid

LocationLondon Office, United Kingdom

Posted10 months ago

Account Management

Job description

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

We are looking for a Managing Director to own and drive end-to-end Go-To-Market (GTM) performance for one of Aircall’s most strategic countries.

This is an end-to-end GTM leadership role with accountability across pipeline generation, sales, and account management, in a high-growth context, at a turning point in Aircall’s trajectory.

We are searching for a hands-on, execution-driven leader who combines strategic clarity with operational rigor, builds high-performing teams, and consistently turns ambition into results — while keeping things human, fun, and fast.

Key Responsibilities