Senior Client Manager - Business Applications

Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.

NTT DATA is looking for a high performing Senior Client Manager to join our growing team and help customers unlock value from modern business applications and managed services. This is a quota carrying sales role focused on developing strategic client relationships, driving new business opportunities, and expanding existing accounts across a portfolio of Business Applications and Managed Services solutions. You will work closely with customers to understand their business priorities and position services that deliver measurable outcomes. If you thrive on building trusted advisor relationships, identifying opportunities, and closing complex services deals, we'd love to hear from you.

Client Relationship Management

• Develop and maintain trusted relationships with key business and technology stakeholders.
• Become the primary point of contact for assigned clients.
• Understand customer goals, challenges, and transformation priorities.
• Conduct regular account reviews and strategic planning sessions.

Sales & Account Growth

• Drive revenue growth through new business acquisition, cross sell, and upsell opportunities.
• Own the full sales lifecycle from opportunity identification through to contract signature.
• Generate demand through proactive client engagement and market insights.
• Deliver against sales targets and growth objectives.

Business Applications & Managed Services Sales

• Position Business Applications solutions and Managed Services offerings aligned to customer outcomes.
• Identify opportunities for application support, optimisation, enhancement, and transformation services.
• Collaborate with solution architects and subject matter experts to develop winning proposals.
• Lead commercial negotiations and proposal presentations.

Pipeline & Forecast Management

• Maintain a healthy pipeline of opportunities.
• Accurately manage forecasts and sales activities through CRM systems.
• Use structured sales methodologies to progress opportunities and achieve predictable results.

What You'll Bring Experience

• Proven success in a Client Manager, Account Manager, Business Development Manager, or Sales role within technology services.
• Experience selling Professional Services, Business Applications, Consulting Services, or Managed Services.
• Experience in Salesforce, ServiceNow, Microsoft and Data & AI services sales.
• Strong understanding of enterprise business applications and digital transformation initiatives.
• Demonstrated ability to manage complex sales cycles and multiple stakeholders.
• Experience using Salesforce or similar CRM platforms.
• Track record of achieving or exceeding revenue targets.

Skills & Attributes

• Consultative and outcome based selling approach.
• Strong commercial acumen and negotiation skills.
• Excellent stakeholder management capabilities.
• Ability to identify customer needs and translate them into value based solutions.
• Strong communication, presentation, and relationship building skills.
• Self motivated with a growth mindset and strong sense of ownership.
• Existing network within enterprise, mid market, or public sector organisations.
• Relevant Microsoft, Salesforce, ServiceNow, or industry certifications.

Workplace type

This role is a hybrid of office and remote, depending on the client's location and project requirements.

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

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