Legal Operations Business Analyst

Location: Melbourne - CBD and Inner Metro suburbs

Reference: 2167

The Department of Energy, Environment and Climate Action (DEECA) takes a community-centred approach engaging communities and key stakeholders in decisions and policies that affect them.

The Legal and Legislation Division (LLD) works with DEECA Groups to optimise success, minimise risk and deliver on government objectives.

About the job

Reporting to the Legal Operations Manager, the Legal Operations Business Analyst partners closely with stakeholders in LLD and broader teams across DEECA, where relevant, supporting high quality business analysis to drive outcomes for the Legal Operations portfolio of BAU and strategic initiatives.

• Analytical and detail-oriented, you look to find better ways to do what matters
• Energetic and enthusiastic, you take initiative and are highly responsive
• A team player, you have strong interpersonal skillsincluding the ability to influence and build rapport and trust with your co-workers and stakeholders
• Formal requirements include:
• proven experience as a Business Analyst on technology-led projects within complex, multi-stakeholder environments (essential), preferably in government or inhouse legal services environment
• mature facilitation and user-focused stakeholder engagement skills, with proven ability to gather, clarify, analyse, validate and document requirements across diverse business domains, using a range of techniques (e.g., workshops, interviews, process mapping)
• strong understanding and application of Agile methodologies (e.g. Scrum, Kanban) and practical experience working within cross-functional Agile teams experience with document management, case/matter management systems and other legal technology solutions desirable. Business process mapping capabilities (e.g. BPMN) will be highly regarded.

Specialist/Technical Expertise/Qualifications

• Proven experience as a Business Analyst on technology-led projects within complex, multi-stakeholder environments (essential), preferably in government or inhouse legal services environment. A successful track record supporting procurement and implementation of complex system or platform transformations is highly desirable.
• Mature facilitation and user-focused stakeholder engagement skills, with proven ability to gather, clarify, analyse, validate and document requirements across diverse business domains, using a range of techniques (e.g., workshops, interviews, process mapping).
• Experience documenting user stories, acceptance criteria, and business rules in digital collaboration tools.
• Strong understanding and application of Agile methodologies (e.g. Scrum, Kanban) and practical experience working within cross-functional Agile teams.
• Excellent written and verbal communication and interpersonal skills, with the ability to build relationships and convey complex concepts clearly in plain language to technical and non-technical audiences.
• Proficient in process mapping (As-Is and To-Be) and using visualisation tools to support solution design and business improvement.
• Analytical and detail-oriented, with a solution-focused approach to problem-solving and issue resolution, and demonstrated ability to synthesise complex information to develop practical, user-centred solutions.

This is a fixed term position available for a period until 4 June 2027. The work location for this position is 2 Lonsdale Street, Melbourne with hybrid work arrangements available.

To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) summarising their skills and relevant experience.

Please refer to the Key Selection Criteria provided in the Position Description , including the mandatory requirements.

Other relevant information:

Preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent form and a Nationally Coordinated Criminal History Check.

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing position is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.

An inclusive, culturally safe and flexible workplace

DEECA fostered an inclusive workplace culture and is committed to a fair, accessible, and equitable recruitment process.

We strongly encourage Aboriginal and or Torres Strait Islander people to apply. We recognise the strengths, knowledge and perspectives First Nations people bring and DEECA is committed to a culturally safe and respectful workplace. If you need support to participate, please contact .

We support flexible working arrangements, including hybrid work, varied hours, part-time work and job sharing. For more information about our recruitment processes, visit applying for a role with us .

Applications close Monday 7 September 2026 at 11.59pm