Quick Overview
Seniority
Mid Senior
Work mode
Remote
Location
Louisville, KY, United States
Posted
21 hours ago
Capacity PlanningHelp Desk
Job Description
Our client is looking EPIC Beacon Analyst project Remote below is the detailed requirements.
Position: EPIC Beacon Analyst
Location: Remote
Duration: Long term
Must have : Beacon Certification
Job Description:
- Bachelor's degree or Master’s Degree in Computer science, or a related field.
- Supervise Epic application design, development, maintenance activities of applications under direct purview.
- Collaborate with end users to design Epic Beacon workflows by suggesting corrective adjustments or enhancements
- Determine staffing requirements, perform capacity planning for resources and supervise the work of direct reports to ensure that team is functioning effectively and efficiently
- Serve as a mentor, resource, and primary advisor for team members
- Lead all phases (e.g. design, build and testing) of small to medium size application projects including Epic software upgrades, adoption of new Epic functionality and/or significant enhancements to integrated workflows.
- Provide Epic product function expertise for the design, build, and testing for assigned module(s), including but not limited to optime.
- Collaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements.
- Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs.
- Provide technical and/or clinical consultation including application configuration. Review, analyze, and evaluate system needs to develop recommendations for customers.
- Develop, support and maintain all required system design and build documents and other system documentation.
- Perform daily monitoring of applications in production use.
- Provide support of application incidents reported through the help desk, including 24/7 on call coverage as required.
- Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented.
- Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software.
- Work with trainers to develop and maintain application specific training curriculum and materials.
- Translate business requirements into functional specifications and manages changes to specifications prioritize, coordinate, and implement updates and requested changes to the system; review and test each new release; troubleshoot problems and questions from end users.
- Support Product Owners in prioritization activities.
- Strong analytical and problem-solving skills, with a proven track record of identifying and resolving complex billing issues.
- Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
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