Salesforce Business Analyst

Key Responsibilities & Skills

• Business Analysis
• Requirements Gathering & Documentation
• JAD Facilitation
• Test Matrix Execution
• Business Process Modeling
• Stakeholder Management
• Financial Services Domain Knowledge
• Banking Process Expertise
• Systems Prototyping & Efficiency Improvement
• Quality Assurance & Validation
• Data Analytics & Insight Translation
• Project Management & Delivery Planning
• Technical Writing & Documentation
• Change Management

Technical Skills

• Salesforce / nCino
• Microsoft Office Suite (Excel, PowerPoint, Visio)
• CRM Platforms

Education

Bachelor's Degree in Business Administration, Information Technology, Computer Science, Finance, Business Analysis. Preferred: MBA, Master's in Business Administration, Master's in Finance, Master's in Information Systems, Master's in Computer Science.

Industry Experience

• Financial Services
• Banking
• Commercial Lending
• Finance Operations
• Compliance
• Risk Management