German Customer Service Representative (m/f/d) - Lisbon

Job Descriptionhtml German Customer Service Representative - LisbonPortugal / Full-time Description

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We are looking for motivated German-speaking professionals to join a fast-growing international customer support team. You’ll play a key role in ensuring customers receive timely assistance while contributing to the improvement of processes and overall experience.

German Customer Service Representative - Lisbon


Portugal / Full-time Responsibilities

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• Provide support and advice to customers regarding products, services, and orders.
  
• Manage inquiries across multiple communication channels.
  
• Ensure adherence to company standards while handling sensitive information.
  
• Collaborate with team members and other departments to resolve issues efficiently.
  
• Monitor customer interactions to provide feedback for continuous improvement.
  

Requirements

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• Fluent in German and proficient in English.
  
• Strong communication, analytical, and problem-solving skills.
  
• Ability to work in a fast-paced environment and meet deadlines.
  
• Enthusiastic team player with attention to detail.
  
• Previous experience in customer support or back-office operations is a plus.
  

Benefits

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• On-site in Lisbon
  
• Accommodation provided and bills covered
  
• Private health insurance from day one.
  
• Relocation package on offer: refund the initial flight ticket to Portugal
  
• Possibilities of career progression after 6 months.
  
• Paid training and career development programs. xnbtkat
  
• Multicultural and collaborative team environment.
  

Contact Patricia for this Job

Reference number YF-50177