Bilingual Learning and Development Specialist

Coordinate and deliver employee orientation and training in English and Spanish, maintain training records and the learning management system, organize training sessions, and support employee engagement initiatives. This primarily in-office role collaborates with HR, leaders, and other teams to strengthen employee development and service across the resort.

Responsibilities

• Coordinate and present weekly new employee orientation in English and Spanish.
• Track training attendance, progress, and completion, and follow up with employees.
• Create training calendars and coordinate trainers, materials, and facilities.
• Facilitate training in leadership development, customer service, and conflict management.
• Maintain the learning management system and help employees use it.
• Promote training and support employee engagement initiatives and companywide communications.

Required Skills

• Bilingual English-Spanish communication
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Microsoft Power
• Point
• Learning management systems
• Training facilitation
• Training records management
• Training calendar coordination
• Employee engagement survey administration