Salesforce Support Analyst - Hybrid, Growth & Impact

Commonwealth Superannuation Corporation is seeking a Salesforce Support Analyst to join the Customer Engagement Platforms team in Canberra. You will act as the first point of contact for CEP, triaging, investigating and resolving incidents across Salesforce CRM, Okta and Web Self-Service platforms, supporting colleagues and external members.

You will work with Salesforce Marketing Cloud, Mobile Publisher and SmartComm, collaborating with stakeholders, vendors and developers to enhance the