Revenue Manager

Innovation and style from the ground up! Hi-Tech building breakthrough, Perth is home to one of the largest modular high-rise hotels in the world.

Part of the Accor group, ibis Styles East Perth, is located at the heart of the Central Business District in Perth Western Australia. With easy access to the best shopping and dining options in East Perth situated with public transport on our door step. Explore nearby attractions including the WACA, Optus Stadium, Casino and stunning high rise views of Langley Park and the Swan River. ibis Styles is the newest and most exciting 4 star hotel in WA, featuring 252 stylish guest rooms optioned to suit every guest, family, corporate and group. You are invited to Feel Welcome as we showcase our guest service!

We are seeking a motivated pro-active professional with passion and drive for results to join our dedicated and dynamic hotel Team as Revenue Manager.

Lead revenue strategy for a 252-room hotel, optimising occupancy, Average Daily Rate (ADR), Revenue per Available Room (RevPAR), market share and hotel profitability through pricing, forecasting, commercial analysis and cross-department coordination.

 

DAILY | REVENUE & OPERATIONS

•  Performance monitoring. Review occupancy, ADR, RevPAR, room nights and room revenue against forecast, budget and prior year; analyse pickup, cancellations, OTB, segments, booking channels and room types. Correct anomalies and data-quality issues.

•  Pricing and inventory. Manage rates, room-type availability, overbooking and restrictions through IDeaS G3 RMS and the Accor Reservation System; respond to demand, booking pace, rate parity, promotional performance and Accor campaigns.

•  Competitive and demand insight. Use STR, Lighthouse and other intelligence to assess competitor rates, market share and indexes; track Perth events and other demand drivers, identifying peak and low-demand periods.

•  Forecasting and communication. Maintain day-to-day forecasts and monitor the current and following two months; flag occupancy changes, commercial opportunities and operational risks to the General Manager and department heads.

•  Groups and corporate business. Price enquiries, complete displacement and net-contribution analysis (including accommodation, F&B, meeting revenue and costs), manage group options and review corporate production with Sales and Reservations.

•  Team and stakeholder leadership. Oversee Reservations (1 Reservations Manager and 1 FTE), including rostering, leave, performance, timesheets and training. Coordinate with hotel departments, partners and external stakeholders.

MONTHLY | ANALYSIS & PLANNING

•  Reporting and benchmarking. Prepare month-end performance, variance, segmentation and STR reports; provide recommendations to hotel, Accor and owner leadership and assist with the month-end pack and Accor submissions.

•  Forecasts and commercial review. Maintain segment-based rolling forecasts, a daily three-month forecast and three-month financial projections; assess revenue risks, booking pace and the forward 12-month demand outlook.

•  Distribution and marketing. Evaluate OTA/direct booking mix, distribution costs, commissions, campaign returns and net revenue; support invoice checks and review contracted corporate rates/potential package revenue generators with the DOSM.

ANNUAL  |  BUDGET & DEVELOPMENT

•  Budget and strategy. Partner with the General Manager to develop the annual rooms budget, occupancy/ADR/RevPAR targets, monthly projections and pricing/segment plans based on seasonality and demand.

•  Contracting and capability. Support annual corporate, government, leisure and group contracting, RFPs and rate/package reviews; train teams and improve revenue reporting, systems and processes.

KEY SYSTEMS

Opera Cloud  •  IDeaS G3 RMS  •  Lighthouse  •  STR  •  Fornova  •  Accor reservation/distribution systems  •  OTA extranets          •  Advanced Microsoft Excel  •  Microsoft Office  •   Distribution networks  •  TrustYou review software

2 years previous experience required.