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Operations & Project Management

Program Manager supporting Infrastructure & Operations

SolveIT Services IncUnited States🇺🇸United StatesPosted 30 Jul 2026

Why This Role Stands Out

This hybrid Program Manager role at SolveIT Services Inc. offers a fantastic opportunity to lead impactful infrastructure initiatives within a reputable company, leveraging diverse delivery frameworks and AI-driven efficiency. You'll thrive here if you possess strong program management skills and a collaborative spirit, driving alignment across multiple technical teams. Embrace this chance to grow your expertise and contribute to cutting-edge operations.

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

Role Type
Program Manager supporting Infrastructure & Operations
Experience Requirement
12+ years of program management experience
Certification Requirement
PMP certification required
Delivery Environment
Traditional, agile, and hybrid delivery frameworks
Core Responsibilities
  • Lead infrastructure programs and initiatives across planning, execution, risk management, dependency tracking, and stakeholder communications.
  • Translate infrastructure needs into actionable program plans, milestones, Jira workstreams, delivery roadmaps, and executive-ready status updates.
  • Coordinate across infrastructure engineering, operations, cloud, network, security, application, vendor, and business teams to drive alignment and timely delivery.
  • Apply traditional, agile, and hybrid delivery practices based on program complexity, team maturity, and operating model needs.
  • Maintain governance artifacts including charters, RAID logs, decision logs, dependency trackers, financial/resource updates, and program dashboards.
  • Use AI and automation to streamline PMO activities such as meeting summaries, status reporting, action-item tracking, risk identification, backlog hygiene, and portfolio insights.
  • Identify delivery risks, resource constraints, timeline impacts, and escalation needs early, with clear recommendations and action plans.
  • Support continuous improvement of PMO processes, templates, reporting cadences, and operational program management standards.
Required Qualifications
  • PMP certification is required.
  • 8+ years of program management experience, preferably supporting infrastructure, hosting, cloud, data center, network, workplace technology, or IT operations programs.
  • Demonstrated experience leading complex, cross-functional programs with multiple workstreams, dependencies, risks, and senior stakeholder visibility.
  • Working knowledge of traditional waterfall, agile, and hybrid delivery frameworks, including how to tailor practices for infrastructure delivery.
  • Proficiency with Jira and other project or portfolio management software for backlog tracking, roadmap planning, milestone management, reporting, and team coordination.
  • Strong communication skills with the ability to convert technical details into concise business updates, decisions, and executive summaries.
  • Experience using AI-enabled tools or automation to improve PMO productivity, reporting quality, meeting effectiveness, and operational follow-through.
Preferred Skills
  • Familiarity with infrastructure terminology, server environments, cloud platforms, change management, service management, and operational readiness practices.
  • Experience building repeatable PMO templates, dashboards, governance routines, and portfolio management processes.
  • Ability to facilitate working sessions, backlog reviews, dependency discussions, steering updates, and post-implementation lessons learned.
  • Comfort partnering with technical teams while maintaining sufficient business-level communication for leadership audiences.
Success Profile
  • Brings structured program leadership to infrastructure work without overburdening technical teams with unnecessary process.
  • Creates transparency through clear plans, accurate status reporting, practical risk management, and timely escalation.
  • Uses modern PMO practices, including AI and automation, to improve speed, consistency, and decision quality.

Skills

Agile
Continuous Improvement
Jira
PMP
Waterfall

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