Site Reliability Engineer(SRE)

Role Overview

We are hiring a highly experienced Site Reliability Engineer (SRE) to drive stability, scalability, and performance of mission-critical production systems. This role focuses on automation, observability, and proactive incident prevention to ensure high availability and system resilience.

Key Responsibilities

• Ensure system reliability aligned with SLO/SLA targets
• Build automation solutions for incident prevention and faster recovery
• Monitor infrastructure and applications; resolve performance bottlenecks
• Collaborate with Major Incident Management (MIM) teams during critical events
• Drive proactive problem management and continuous resilience improvements
• Enhance observability through dashboards, alerts, and monitoring frameworks

Key Requirements

• 15 18 years experience in SRE / Production Support / IT Operations
• Strong scripting/automation expertise (Python, PowerShell, or similar)
• Hands-on experience with monitoring tools such as Moogsoft, SolarWinds, or equivalent
• Expert-level understanding of infrastructure, cloud, networking, and OS environments
• Strong troubleshooting, analytical, and incident management skills

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

Compensation and Benefits

A candidate s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.