Lead Security Systems Solutions Engineer

Title: Lead Security Systems Solutions Engineer

Location: Remote (PST time Zone)

We foster a high-performance environment where individuals are trusted to make decisions and are expected to act in the best interest of the company. We value creativity, innovation, direct communication, and a relentless pursuit of excellence. We encourage taking smart risks, embracing curiosity, and continuously raising the bar. We look for team members who are self-motivated, highly accountable, thrive in a fast-paced environment, and are passionate about making an impact through their work.

Position Overview:

·       The Lead Security Systems Solutions Engineer owns the architecture and technical direction of the security technology ecosystem and leads the Solutions Engineering (SE) team that designs, integrates, and supports it.

·       This individual combines deep systems administration and integration expertise with project and program leadership, serving as the front door for all SE work and guiding each project from intake to completion.

·       This is a full-time, remote position with approximately 15% regional travel. It is a technical leadership role with no direct reports.

Responsibilities:

·       Own system design and integrations across the security technology ecosystem, ensuring it scales securely with the business.

·       Evaluate and select technologies, build proofs of concept, and lead adoption of emerging security technologies, including cloud camera analytics and AI-driven tools.

·       Define and enforce technical standards, architectural patterns, and security and data protection requirements.

·       Serve as technical advisor for support escalations and as SME for access control, video security, and analytics.

·       Serve as the primary intake point for all SE projects, triaging and prioritizing requests.

·       Participate in project design and scoping, leading discovery discussions to align business goals with technical realities.

·       Assign projects to Solutions Engineers and oversee each one through completion, keeping delivery on time, within scope, and aligned to strategic objectives.

·       Manage the SE program portfolio: roadmap, priorities, dependencies, and status reporting to leadership.

·       Own resource allocation and workload balancing across the SE team, and mentor engineers throughout delivery.

·       Flag technical, operational, and security risks before they become roadblocks.

·       Architect and maintain integrations between security platforms (access control, VMS, visitor management) and enterprise systems, including legacy systems.

·       Design ETL workflows that turn security data into business intelligence.

·       Identify and deploy automation to remove repetitive manual work.

·       Lead upgrades, enhancements, and migrations; ensure uptime through proactive maintenance, troubleshooting, and root cause analysis.

·       Maintain technical documentation, architecture diagrams, SOPs, and training materials.

·       Partner with Security Operations, IT, Engineering, Product, and business stakeholders, and present complex concepts clearly to non-technical audiences.

Requirements:

·       8+ years programming and administering enterprise, multi-site physical security systems.

·       3+ years in an architecture or technical leadership role.

·       Hands-on experience deploying, integrating, and supporting enterprise access control, video management (VMS), and visitor management platforms.

·       Proven project/program management experience, including intake, scoping, resource allocation, and delivering multiple concurrent projects with minimal supervision.

·       Experience building PoCs, making technology selection decisions, and mentoring engineers.

·       Excellent communication and stakeholder engagement skills.

Nice to Haves or Preferred Skills:

·       Genetec Synergis SC-STC-001 and/or SC-ETC-001 certification.

·       Studio production, entertainment, or technology industry experience.