Sr Site Reliability Engineer

Role Site Reliability Engineer
Location Dallas TX

Strong Proficiency in Java, Strong understanding of Database concepts (Oracle, SQL, Dynamo DB etc.) Industry standard SRE Tools like Prometheus, Grafana, Data Dog Etc Should have experience in Incident Management and aware of ITIL framework
Provide support for client reported user issues.
Lead Incident responses, perform RCA and provide on-call support
Automation and tooling using scripting (shell, python etc) .
Track recurring issue, contribute to Problem Management.
Embed Reliability practices & support production releases.
Escalate unresolved technical problems to Engineering team
Maintain records of support interactions and resolution runbooks