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Recently postedTemporary/CasualOperations & Project Management

Head of Facilities

Compass UK & IrelandPortincaple, Garelochhead🇬🇧United Kingdom

Why this role stands out

Step into this high-profile leadership role at HMNB Clyde, where you will drive operational excellence and innovation while enjoying a competitive £55k salary and the flexibility of hybrid working. You will thrive here if you are a strategic, commercially minded leader who enjoys inspiring large teams and building influential relationships within a prestigious, mission-critical environment. Apply today to elevate your career and make a significant impact within a world-class organisation.

Quick overview

SeniorityLeader
Employment typeTemporary/Casual
Work modeHybrid
LocationPortincaple, Garelochhead, United Kingdom
Stakeholder ManagementContinuous Improvement

Job description

Head of Soft Facilities
HMNB Clyde | £55k Per Annum + Benefits | ESS Defence, Marine & Aerospace
Are you an experienced operational leader with a passion for delivering exceptional Facilities Management services, leading large teams and driving commercial performance?
ESS Defence, Marine & Aerospace is seeking a dynamic General Manager to lead the delivery of Soft Facilities Management services at HMNB Clyde, one of the UK's most significant Defence establishments.
In this high-profile leadership role, you'll have full responsibility for operational performance, client relationships, financial delivery and people leadership across a workforce of approximately 150 colleagues. Working closely with senior Royal Navy stakeholders, you'll drive service excellence, innovation and continuous improvement while ensuring outstanding customer experiences across the contract.
Key Responsibilities
  • Lead the delivery of Soft FM services including Accommodation, Cleaning, Waste Management, Portering, Helpdesk and Front of House operations.
  • Build and maintain strong relationships with senior client stakeholders and Royal Navy leadership teams.
  • Hold full P&L responsibility, ensuring financial targets, budgets and profitability objectives are achieved.
  • Drive operational excellence, contract performance and continuous improvement initiatives.
  • Lead, develop and inspire a large multi-disciplinary team, creating a high-performance culture.
  • Champion health, safety, compliance and governance across all service areas.
  • Identify opportunities for innovation, service enhancements and contract growth.

About You
We're looking for a commercially minded leader who can balance strategic thinking with operational delivery.
You'll ideally have:
  • Significant experience in a General Manager, Account Manager, Contract Director, Head of Operations or similar senior leadership role.
  • A strong background managing integrated Facilities Management services.
  • Proven P&L management and commercial accountability experience.
  • Experience leading large operational teams within a complex environment.
  • Outstanding stakeholder management and client relationship skills.
  • A track record of delivering operational excellence, customer satisfaction and business growth.
  • Strong knowledge of health & safety, compliance and performance management.
  • A full UK driving licence.

Desirable
  • Experience within Defence, Government, Marine, Aerospace or other secure environments.
  • IOSH, NEBOSH, IWFM or equivalent professional qualifications.
  • Experience managing large outsourced service contracts and transformation programmes.

Why Join ESS?
This is an exciting opportunity to lead a critical Defence contract, influence strategic decision-making, and make a significant impact within one of Compass Group UK's largest and most prestigious sectors.
If you're an inspirational leader with a passion for operational excellence and customer service, we'd love to hear from you.
Apply today and help shape the future of Facilities Management at HMNB Clyde.
Meet Your Recruiter
Have a question before you apply? This opportunity is being managed by Connor
Connect with Connor on LinkedIn to learn more about the role, the team and life at Compass Group UK&I - Connor Chipman | LinkedIn

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