ServiceNow Solution Architect

Title: ServiceNow Solution Architect

Location: Houston, TX

Full time Position

Roles & Responsibilities

Highly skilled professional with extensive experience in designing, implementing, and governing complex ServiceNow solutions, requiring a deep understanding of the platform's capabilities and best practices, as well as the ability to lead large-scale digital transformation projects with a focus on strategic architecture and governance

Strategic Architecture Design:

Lead the design and development of comprehensive ServiceNow architectures, aligning with business needs and ensuring scalability, performance, and long-term sustainability across multiple applications and modules.

Solution Governance:

Establish and enforce ServiceNow governance standards, including application lifecycle management, data quality control, and best practices to maintain consistency and quality across the platform.

Implementation Leadership:

Oversee the implementation of complex ServiceNow solutions, providing technical guidance to development teams and ensuring successful project delivery within budget and timeline.

Requirements Gathering:

Collaborate with stakeholders to understand business requirements, translate them into detailed functional specifications for ServiceNow solutions, and prioritize features based on business impact.

Technical Expertise:

Possess in-depth knowledge of ServiceNow core functionalities, including SecOps, SIR, GRC and IRM,workflows, scripting (JavaScript, GlideScript), integrations, custom applications, and reporting capabilities.

Technical Mentorship:

Provide technical mentorship and guidance to other ServiceNow developers and administrators, ensuring knowledge transfer and best practices adoption across the team.

Change Management:

Collaborate with change management teams to develop strategies for user adoption and training to maximize the value of implemented ServiceNow solutions