Senior ServiceNow Developer

Position: Senior ServiceNow Developer

Location:Baltimore, MD, Woodlawn, MD

 

Senior ServiceNow Developer with extensive experience in various modules and services; Experience as a ServiceNow Team Lead providing direction and assistance to the development team.

 

Your future duties and responsibilities:

 

. Provide support as a Team Lead and as a ServiceNow Senior Developer.

. Analyze the customer requirements and develop a solution architecture that addresses the technical, management, maximizes automation, and provides operational reporting aspects of the proposal.

. Lead the development of solution artifacts, such as road maps, optimization of operations, architecture and/or block diagrams with a view outside of User Story requirements.

. Provide support in building prototypes and lead technical reviews and discussions of defined requirements.

. Provide support and mentor ServiceNow Developers.

 

Required qualifications to be successful in this role:

. Bachelor''s and 7 years of experience, Master''s and 5 years of experience or 11+ in lieu of a degree

. 8+ years of experience as ServiceNow developer

. Experience with AWS Cloud Management Platform

. Excellent technical leadership skills and initiative to take on additional responsibilities.

. Excellent written and oral communication skills to deliver technical solutions simply and succinctly

. Experience with the US Federal Government

. Must be able to obtain and maintain a Public Trust. Contract requirement.

. 8+ years of experience with developing ServiceNow solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR

. 5+ years of experience with technical discussions and reviews.

. Experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies.

. 5+ years of experience in developing system architecture, design principles, and impacts.

. 5+ years of experience supporting IT related data integrity (CMDB, HAM, SAM etc.)

. 5+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.)

. 5+ years of technical leadership experience driving change/solutions.

 

Desired qualifications/non-essential skills required:

Additional ServiceNow CIS certification with preference for the following:

o Certified System Administrator (baseline)

o Certified Application Developer (baseline)

CIS – Customer Service Management

o CIS – IT Service Management

o CIS – Discovery

o CIS – Service Mapping

o CIS – Strategic Portfolio Management

o CIS – Application Portfolio Management

o CIS – Software Asset Management

o CIS – Hardware Asset Management

. Experience with Web development, including technologies such as X-HTML, CSS3, SQL, XML, Angular and JavaScript, PHP, .NET, or Java

. Experience with implementing Java scripting to support automation across the various modules in ServiceNow

. Experience with REST and SOAP web service protocols

. Experience with Business Rules, Workflow, Identification Rules, Workspaces and External Portals

. Knowledge of SAML, Active Directory, or LDAP

. Specialized ServiceNow Developer Certifications, including ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR

. Project Management or Agile certification

. ITILv4 Foundations Certification

. Ability to work in a high growth, fast paced environment