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Solutions Delivery Manager
Synapse Business SystemsWashington, DC🇺🇸United StatesPosted 5 Aug 2026
Quick Overview
Work Type
Hybrid
Level
Mid Senior
Job Description
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or related field with 18 years'' experience; experience may be considered in lieu of a degree
- ITIL v4 Foundation and Intermediate certification required.
- Minimum of 10 years of experience in IT service management, deskside operations, and IT asset management.
- Experience managing teams of 20+ individuals across geographically dispersed locations.
- Strong proficiency in ServiceNow for incident, service request, and asset management functionalities.
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