Field IT Support Engineer - Midlands to South Coast

IT Support Engineer (4 Month FTC)

Remote Midlands / South of England Travel 37.5 Hours

Join one of the UK's fastest-growing specialist service businesses and help support a technology estate that underpins 1000's of workers daily.

Our client is one of the UK's leading service management organisations, operating nationally from multiple depots and supporting some of the country's largest public and private sector organisations. Following continued investment in technology and business transformation, they are looking to appoint an experienced IT Support Engineer on a four-month fixed-term contract.

This is an excellent opportunity for someone who enjoys variety. Rather than sitting behind a helpdesk all day, you'll work across multiple locations, support infrastructure projects, assist with new site deployments and become an important part of a growing internal technology function.

The Opportunity

Working alongside the Infrastructure Manager and wider technology team, you'll provide technical support to users across the business whilst helping deliver improvements to infrastructure, systems and end-user technology.

Your responsibilities will include:

• Providing remote 1st and 2nd Line IT support
• Supporting Microsoft Windows and Microsoft 365 environments
• Troubleshooting hardware, software and networking issues
• Assisting with new site rollouts and technology installations
• Supporting Windows Server infrastructure and virtual environments
• Working with SQL databases and supporting business applications
• Maintaining system security, patching and backups
• Contributing towards infrastructure and technology projects
• Delivering an excellent customer experience to internal users

We'd like to hear from people with experience of:

• IT Support
• IT Engineer
• Desktop Support
• Infrastructure Support
• Microsoft Windows
• Microsoft 365
• Active Directory
• Hyper-V / Virtualisation
• Networking
• SQL
• Azure (desirable)

Why Apply?

You'll be joining a business that continues to invest heavily in technology, digital transformation and its people. No two days are the same, with exposure to project work, infrastructure improvements and support across a nationwide operation. It's an opportunity to broaden your technical experience while working within a friendly and collaborative IT team.