EHR Integration Specialist

Title:EHR Integration Specialist
Location:Remote

Length:Long term

Restriction:w2 or c2c

Interview Type: ***Webcam Interview Only *** Very long term project; initial PO for 1 year, expect to go for 4+ years ***Remote***

Job Description:

Key Responsibilities

EHR Integration & Technical Onboarding

• Lead rural provider onboarding to NC HealthConnex, guiding organizations and EHR vendors through connection requirements, HL7 v2 exchange, C-CDA/CCD exchange, and services such as NC*Notify.
• Conduct technical assessments of EHR capabilities, interface configurations, and data extraction workflows to identify readiness gaps and implementation needs.
• Coordinate with internal NC HIEA and technical teams to support integration tickets, clarify requirements, and address data ingestion or transformation issues.

Healthcare Interoperability Standards & Compliance

• Provide expert guidance on interoperability standards including HL7 v2, C-CDA, CCD, USCDI, and NC HIEA Interoperability Standards.
• Evaluate provider submissions for adherence to interoperability expectations and troubleshoot issues related to message structure, vocabulary standards, and transport methods.

Data Quality & Validation

• Review clinical data sent by providers for completeness, correctness, timeliness, and conformance to HIE requirements.
• Lead or assist with data quality uplift initiatives, including validation of HL7, ADT, CCD, and other structured clinical data.
• Work directly with providers and EHR vendors to identify root causes of data issues and support resolution through mapping guidance or workflow adjustments.

Training & Provider Support

• Deliver tailored technical assistance, trainings, and educational materials to help rural providers understand and utilize NC HealthConnex tools.
• Collaborate with provider relations and business relations staff to support provider communication, training schedules, and project coordination.
• Assist providers in understanding data flows, reporting requirements, and best practices for interoperability.

Cross-Team & Program Collaboration

• Collaborate with NC HIEA teams on interoperability and data quality initiatives.
• Support NC HIEA's role in modernizing digital health infrastructure across rural North Carolina, including contributions to RHTP implementation and continuous improvement of onboarding processes.

Skills/Requirements

• Experience with Electronic Health Record platforms such as Epic, Cerner/Oracle Health, Allscripts/Veradigm, or NextGen. Required 5 Years
• Proficiency with healthcare interoperability standards including HL7 v2, C-CDA, CCD, FHIR, and USCDI. Required 5 Years
• Experience validating structured clinical data and troubleshooting EHR integration issues. Required 5 Years
• Ability to interpret clinical workflows and map them to data exchange requirements Required 3 Years
• Strong communication skills with the ability to explain technical topics to non-technical stakeholders. Required 3 Years
• Knowledge of HIPAA and health information privacy/security requirements. Required 3 Years
• Experience supporting HIE onboarding, healthcare interoperability projects, or multi-vendor EHR environments. Desired 3 Years
• Experience with SQL, interface engines, or data mapping tools. Desired 3 Years
• Familiarity with state or federal digital health programs such as NC HIEA initiatives, Medicaid QPHE, or NCQA DAV. Desired 3 Years
• Experience working with rural or underserved provider settings. Desired 3 Years