Desktop Support Technician

Job Summary

Seeking a Desktop Support Technician with 2+ years of experience providing end-user desktop support in a Microsoft environment. The role involves PC/laptop break-fix, hardware/software installation, troubleshooting, Active Directory support, Microsoft 365 administration, and resolving technical issues through a ticketing system such as ServiceNow. Strong communication and customer support skills are essential.

Interview :- In-person, Only for local or near by Santa Fe, NM

Top Mandatory Skills

• 2+ years of experience as a Desktop Support Technician.
• Hands-on experience supporting Windows desktops/laptops, hardware, software, and operating systems.
• Strong troubleshooting skills for hardware, software, and basic networking issues.
• Experience with Microsoft Windows, Microsoft 365, Outlook, Teams, and Active Directory.
• Experience using ServiceNow or other IT ticketing/service management tools.
• PC/Laptop break/fix, installation, configuration, and maintenance.
• Basic scripting knowledge (PowerShell, Perl, or Shell) is a plus.
• Excellent customer service, communication, and multitasking skills.