Application Support Engineer

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specializing in Customer Experience, Contact Centre Solutions, Digital Transformation, Cloud Computing & Independent Testing.

With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future.

One of our clients is looking for a Application Support Engineer @ Liberty, NC, please find below the details of the position.

Application Support Engineer – Manufacturing Systems

Location: Liberty, NC | Hybrid
Type: Contract | Experience: 3+ years

We are looking for an Application Support Engineer with experience supporting MES/MOM, SCADA, and manufacturing applications in a production environment.

Must-Have Skills

• Siemens Opcenter MOM / MES experience
• Ignition SCADA – Gateway, Vision, Perspective
• Manufacturing application L2/L3 production support
• SQL queries & stored procedures
• Troubleshooting, incident management & RCA
• Manufacturing workflows, traceability, genealogy, OEE
• Experience with 24x7 manufacturing operations
• REST APIs / Web Services
• Basic Python, Java, or scripting
• Bachelor''''s degree in Computer Science, IT, Engineering, or related field

Key Responsibilities

• Provide L2/L3 support for Siemens Opcenter and Ignition SCADA
• Troubleshoot application, interface, database, and communication issues
• Support manufacturing workflows, production execution, genealogy, and traceability
• Configure workflows, master data, HMI screens, dashboards, alarms, and reports
• Perform deployments, upgrades, testing, and production cutovers
• Conduct RCA and improve application stability
• Create SOPs and technical documentation
• Collaborate with Manufacturing, Automation, Engineering, Quality, and IT teams

Preferred

• Strong Siemens Opcenter experience
• Manufacturing process knowledge
• Continuous improvement / Kaizen experience
• Experience with digital manufacturing initiatives

Travel: Up to 10%
Hours: Standard business hours