AV Solutions Specialist Lidcombe, NSW

An exciting opportunity exists to join one of Australia's high growth private businesses. COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal. Our purpose is to keep Australian workers, patients and students healthy, safe and productive by providing products. Why? So we can deliver on our pledge to donate 1% of total revenue to everyday Australians through the Lyone Foundation.

About The Role

Reporting to the Solutions support Manager, you'll be focused on supporting our fastest growing category 'Audio Visual' whilst working closely with our Audio-Visual Specialist team, Kookaburra. Kookaburra is our trusted specialist in innovative audio-visual (AV) and technology solutions, supporting education, corporate and government sectors across Australia. The AV Solutions Specialist will play an important role in designing and delivering high-quality solutions whilst working in close collaboration with customers, suppliers, installations partners and AV business development managers.

Key Responsibilities

• Partner with AV BDMs to support the full sales and solution scoping process
• Engage with customers, suppliers, and installation partners to gather requirements and validate solutions
• Recommend fit-for-purpose AV solutions aligned to customer needs, budgets, and operational requirements
• Design AV solutions across meeting rooms, collaboration spaces, education environments, and digital signage
• Develop scopes of work, BOMs, and supporting technical documentation
• Assess installation requirements, project risks, and solution feasibility
• Provide technical expertise throughout the sales cycle and support quotes and tenders
• Support project delivery through technical guidance while contributing to continuous improvement of solutions and processes

About You

• Proven experience in the AV industry, with a strong capability in designing AV solutions
• Solid technical knowledge across AV technologies including audio systems, interactive displays, digital signage, and lighting
• Ability to interpret floor plans and building drawings with strong attention to detail
• Experience supporting end-to-end solution lifecycle including scoping, BOM development, quoting, and tender submissions
• Motivated, solutions-focused mindset with a willingness to learn, grow, and embrace new challenges
• Desirable exposure to CommBox, SMART Technologies, Logitech, HP Poly, Yamaha, Dynacord, Shure, LG, Williams AV, MAXHUB, Unilumin or equivalents.

Benefits of working with COS

• Flexible hybrid workplace
• Annual employee incentive schemes
• Generous Reward and Recognition programs
• Commitment to professional development with ongoing training and career development opportunities
• Access to free Mental Health programs
• Convenient location with free onsite parking
• Modern onsite gym
• Employee discounts on full product range
• Opportunity to participate in community welfare and charity initiatives
• Novated Lease / Salary Sacrifice for electric vehicles available

More about COS

When you join COS, you'll be working for a growing, socially responsible organisation who provides equal employment opportunities to a talented and diverse team of passionate people, who live and breathe our 6 core values - Passionate, Results Driven, Innovative, Service Excellence, Self-Reflective, and Family. Together, we work towards finding new and original ways to deliver on our Company Purpose: Keep Australian Workers Healthy, Safe and Productive.

Through the success of our business, COS has been proud to give back over $20 million to community through the Lyone Foundation. Each year through the Lyone Foundation, COS supports Australian charities who are focused on human welfare and are underfunded, allocating 1% of annual revenue to the foundation each year.

Founded in 1977, COS is the largest Australian owned and operated national office products business. With over 750 employees located across every State of Australia, COS are leaders in our industry, and we're ready to welcome you onboard!