Mid-Level IT Support / Systems Administator

We are looking for a hands on IT support / systems person to join the team. This role is not help desk only - you will be working across infrastructure, systems, and networking in a production environment.

We support 40+ users, covering everything from password resets to software installs.

What You'll Be Doing:

• Managing and maintaining Active Directory, including GPOs, users, and permissions.
• Supporting and maintaining TrueNAS systems, including ZFS pools, snapshots, and replication.
• Working with network infrastructure - VLANs, inter VLAN routing, and general troubleshooting.
• Managing and maintaining pfSense firewalls.
• Supporting UniFi environments (switching, Wi Fi, and basic access control).
• Supporting Windows 11 environments across users and workstations.
• Administering and supporting Google Workspace.
• General troubleshooting across servers, network, and endpoints.
• Maintaining and updating our virtual servers.

What We're Looking For:

• Solid experience with Active Directory and Group Policy.
• Good understanding of ZFS (snapshots, replication, general pool management).
• Strong networking fundamentals (VLANs, routing, switching).
• Experience with pfSense or similar firewall platforms.
• Familiarity with UniFi systems.
• Experience supporting Windows 11 in a business environment.
• Experience with Linux in a server environment (Proxmox, Truenas and generic Debian basedsystems).
• Experience with OPSI or similar deployment tools.
• Experience with Google Workspace.
• Experience with Univention Corporate Server is a bonus.

The Kind of Person this Suits:

• Understands that IT support exists to enable users.
• Understanding network, vlans, switch security etc in a complex, secure environment.
• Comfortable supporting 40+ users in a busy environment.