Manager Clinic Operations

Join our team as a day shift, full-time, Manager of Clinic Operations at INTEGRIS Health Council Crossing in Oklahoma City, OK.

Get to Know Your Team

• INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.
• Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more.
• Take the first step toward growing your career by joining us.

RESPONSIBILITIES:

Responsible for operational clinic site management. Responsible for hiring, supervision and evaluation of all staff. Responsible for clinical compliance, e.g. Joint Commission, OSHA, and CLIA. Handles employment issues following policy and procedure and employment law standards. Meets and works with Medical Directors and physicians informing them of financial and operational issues. Gathers and analyzes financial, budget and schedule information. Develops the clinic (site) budget annually. Works with Physicians Billing to resolve billing issues. Conducts departmental meetings on a regular basis recording minutes. Solicits quality and process improvement suggestions, seeking to continually improve patient care and satisfaction.

The Manager Clinic Operations responsibilities included, but are not limited to, the following:

• •       Manages the operational, financial, quality and regulatory compliance for a medical group practice of 5 or more providers

• •       Develops annual clinic budget for all cost centers associated with the clinic; responsible for efficient, accurate, prudent and fiscal management of the clinic.

• •       Develops and adheres to annual budget for group practice. Responsible for efficient, accurate and prudent financial management of the group practice.

• •       Compiles data for the analysis and makes recommendations for increasing profitability of the group practice.

• •       Educates staff for new processes, new systems and new INTEGRIS Health guidelines as needed.

• •       Initiates opening positions to start the recruitment process; interviews and makes hiring decisions for their clinic.

• •       Evaluates employee work performance and determines merit increase.

• •       Coaches employees and handles corrective action if warranted, per policy.

• •       Handles front line concerns, regarding patient accounts, from all sources.

• •       Collaborates with other departments to obtain accurate charges, coding or other information needed for resolution of accounts.

• •       Reviews and approve write offs for bad debt and/or turning patient accounts to third party collection agencies.

• •       Administers employee work schedule to assure customer satisfaction and to ensure that clinic financial goals are met.

• •       Manages directly and indirectly up to 25+ employees.

• •       Schedules and management of clinical student internships and rotations.

• •       Serves a mentor and provides training to new Clinic Business Managers on operational concerns.

• •       Works with site Medical director or physician to resolve provider related issues.

• •       Works with finance department to develop physician financial reports.

RRRREQUIRED QUALIFICATIONS:

• •       Master's degree in business or health care related field with 3 years previous work experience in healthcare management

• •          OR  Bachelor's degree in business or health care related field with 4 years of experience in healthcare management.

• •          OR 5 years of previous work experience in healthcare management or current licensure as a Registered Nurse (RN) or Licensed Practical Nurse (LPN) in the State of Oklahoma or current multistate license from a Nurse Licensure Compact (eNLC) member state or healthcare management may be substituted in lieu of a degree.

• •          Must have a working knowledge of Microsoft Word and Excel. Must be able to communicate effectively in English (Verbal/Written).