Lead QA Engineer Dynamics 365

Job Description Job Description

Lead QA Engineer - Dynamics 365

Summary:
We're seeking a Lead QA Engineer to drive quality across an enterprise Dynamics 365 CRM platform. You'll lead a team of QA engineers, own both automated and manual test strategy, and work on several projects at once. You'll make sure releases are reliable, perform well and meet design standards. The role combines hands-on testing with team leadership and brings an enterprise-level view to quality decisions.

Key Responsibilities

• Lead QA initiatives across multiple concurrent projects, keeping deliverables on schedule and within budget
• Design, implement, and execute automated and manual test plans to find defects and verify system functionality
• Mentor, coach, and train QA engineers, and help set and track individual development goals
• Partner with other technical teams to run end-to-end testing of integrated systems
• Build and maintain QA documentation, standards, and best practices
• Lead knowledge sharing across the team and take a leadership role on cross-functional initiatives
• Help recruit and develop team members, and manage direct reports when assigned
• Work within an Agile delivery environment
• Take part in an on-call rotation for critical after-hours issues

Required Skills

• 6-8 years of QA experience, including leading or mentoring other engineers
• Deep knowledge of Dynamics 365 Sales, Customer Service, and Customer Insights - Journeys
• Strong grounding in QA best practices and methodologies
• Hands-on experience with test automation, SQL querying for data validation, and API testing (e.g., Postman)
• Experience testing integrated systems end to end
• Bachelor's degree or equivalent experience

Bonus Skills

• Experience with Customer Data Platforms (CDPs)
• Relevant Microsoft or QA certifications
• Experience testing Power Platform solutions

No 3rd Party Applications Please!