Enterprise Endpoint Engineer (Intune Experience)

Job#: 3044342

Job Description:
Enterprise Endpoint Engineer (Intune Experience)

Location: Indianapolis, Indiana (Onsite)

Role Overview

We are actively seeking a candidate who is well-versed in troubleshooting and resolving issues within Microsoft Intune-managed environments. This is not a traditional, siloed service desk role. The position requires operating effectively across desktop support, endpoint management, security compliance, and network-related challenges. You will be expected to move fluidly across technical domains, owning problems end-to-end while balancing user experience, security, and operational efficiency in a secure, enterprise-scale environment.

Key Responsibilities

• Troubleshoot and resolve Intune-related issues, including device configuration, policy application, compliance failures, and software deployment.
• Provide hands-on desktop support in an enterprise environment, including OS, hardware, and user-facing issues.
• Diagnose and address network connectivity issues such as access restrictions, firewall rules, DNS, VPN, and IP/Port/URL filtering.
• Navigate and resolve security and compliance-related challenges, including endpoint hardening, policy enforcement, and audit readiness.
• Operate effectively across multiple functions, including endpoint management, support, security, and asset management.
• Update and support systems by tuning performance, allocating storage space, and implementing critical patches.
• Review systems performance logs to identify anomalies and troubleshoot issues.

Required Qualifications

• A Bachelor's degree in information systems or a relevant field is required.
• This role requires 4-8 years of prior relevant experience, or a Master's degree with 2-6 years of prior relevant experience. Candidates must have 3+ years of practical experience in the field.
• Practical experience managing enterprise desktops within a Microsoft Intune managed environment.
• Hands-on experience troubleshooting and administering Windows operating systems in an enterprise environment, ideally including peripheral device management, asset management, and VOIP operations.
• Hands-on experience administering or operating network access controls in the form of IP:Port or URL based filters.
• Understanding and practical exposure to regulatory controls, baselines, and security policies within an Azure Entra and Intune based environment.
• Ability to self-manage work tasks using M365 based tools.
• Demonstrated ability to independently resolve issues and improve day-to-day operations with self-driven initiatives.

PLEASE NOTE: Candidates must be able to obtain and/or maintain a Public Trust clearance as a condition and continuation of employment.

Work Location

• This position requires the candidate to be located near Indianapolis, IN, with a willingness to be on-site in support of the mission.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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