Sr Business System Analyst

Job Title: Sr Business System Analyst

Location: New York, NY 10004

Duration: 12 Months

Company: PruTech Solutions, Inc.

About PruTech

Founded in 1998, PruTech is dedicated to problem-solving, creating solutions, and maintaining strong partnerships with its clients. PruTech serves a diverse list of clients in different industries from government to finance, retail, and manufacturing. PruTech has offices in New York City, Washington DC, North Carolina, and two nearshore offices in Mexico City and India.

With over 20 years of Information Technology and system integration experience, PruTech provides multiple ways to assist organizations with future technology requirements, including:

Project-based system integration

Custom software solutions

Package implementations

Consulting and advisory services

Big data and analytics

Nearshore and offshore services

The Systems Business Analyst (Consultant) supports enterprise technology initiatives by bridging business needs, product execution, and technical delivery. This role partners with business stakeholders, Product Teams, engineering teams, vendors, and implementation partners to analyze processes, define requirements, coordinate delivery activities, and ensure solutions meet operational objectives.

The consultant will support discovery, backlog management, solution definition, system integrations, Agile execution, testing, and deployment readiness across complex Legal, Safety, and Risk platforms. This role requires strong business analysis skills, technical understanding, and the ability to bring structure, transparency, and alignment across cross-functional teams.

Key Responsibilities

• Collaborate with business stakeholders, Product Teams, IT, vendors, and implementation partners to support delivery of enterprise technology solutions.
• Facilitate discovery sessions, workshops, and stakeholder discussions to understand business objectives, operational needs, and system requirements.
• Perform end-to-end business analysis including current-state assessments, future-state design, gap analysis, process optimization, and workflow documentation.
• Translate business needs into functional requirements, user stories, acceptance criteria, process flows, data mappings, and integration specifications.
• Support product orchestration activities by coordinating priorities, dependencies, risks, milestones, and deliverables across multiple workstreams.
• Maintain and refine product backlogs, ensuring JIRA items are structured, prioritized, traceable, and aligned with delivery objectives.
• Partner with development teams throughout the SDLC to clarify requirements, support implementation, validate solutions, and ensure business readiness.
• Analyze system integrations, data flows, interfaces, and dependencies across enterprise applications, APIs, SFTP, middleware, and batch processes.
• Work with architects and engineers to support scalable application designs, integrations, security models, and technical solution alignment.
• Develop process flows, system diagrams, integration workflows, and solution documentation using tools such as Visio, Miro, and Lucidchart.
• Support Agile delivery activities including backlog refinement, sprint planning, demos, release planning, retrospectives, and delivery tracking.
• Coordinate testing activities including SIT/UAT planning, test case development, defect triage, validation, and business acceptance.
• Perform SQL-based analysis, data validation, root cause investigation, and troubleshooting to support system enhancements and issue resolution.
• Support vendor coordination by tracking deliverables, reviewing documentation, managing action items, and ensuring alignment with business and technical expectations.
• Prepare project documentation, meeting materials, decision logs, executive summaries, and status reporting.
• Identify risks, dependencies, blockers, and process improvement opportunities while supporting timely resolution.

Required Skills & Experience

·         Strong experience in Business Analysis, Product Analysis, Technical Business Analysis, or Product Delivery roles.

·         Ability to collaborate across business, technology, vendor, and leadership stakeholder groups.

·         Experience creating and managing: Business Requirements (BRD), Functional Requirements (FRD), User Stories, Acceptance Criteria, Current/Future State Process Flows, Data Mapping Documentation, Integration Requirements

·         Strong understanding of SDLC, Agile delivery practices, and enterprise application implementations.

·         Experience with product delivery tools: JIRA, Azure DevOps Boards, Confluence

·         Experience analyzing enterprise integrations: REST APIs, SOAP Web Services, SFTP, Middleware Integrations, Batch Interfaces

·         Experience with data analysis concepts: SQL, Oracle Databases, Data Validation, ETL Concepts, Data Migration

·         Understanding of enterprise security concepts: Microsoft Entra ID (Azure AD), SAML SSO, Identity & Access Management (IAM), Role-Based Security

Preferred Experience

• Microsoft technology ecosystem: Power Platform / Power Apps, SharePoint, .NET / C#, Azure Services
• Enterprise Content Management: OpenText eDOCS, DocuWare, Automated Document Ingestion & Indexing
• Enterprise business platforms: Risk, Claims, Legal, Compliance, and Safety Systems, Origami Risk, TPA Integrations, Workers’ Compensation Processes, Salesforce, ServiceNow
• Reporting & Analytics: Power BI, Tableau
• Legacy Modernization: COBOL Applications, Mainframe Modernization
• DevOps Awareness: CI/CD Concepts, Git, Jenkins Azure DevOps Pipelines

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.