Citrix Administrator / Citrix Engineer

1. `Job Title: Citrix Administrator / Citrix Engineer

Experience Required: 8–10 Years

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Job Summary

We are looking for an experienced Citrix Administrator / Engineer with 8–10 years of hands-on experience designing, administering, and supporting Citrix virtualization and application delivery environments. The role focuses on ensuring high availability, performance, security, and scalability of Citrix platforms supporting business-critical applications and end users. The ideal candidate will have deep expertise in Citrix technologies, strong troubleshooting skills, and experience operating in large enterprise environments.

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Key Responsibilities

Citrix Platform Administration

Administer and support Citrix Virtual Apps and Desktops (XenApp/XenDesktop) environments.

Manage Citrix components including Delivery Controllers, StoreFront, Director, and Citrix Workspace.

Configure and support Citrix NetScaler / ADC for load balancing, SSL, and access gateway services.

Perform Citrix upgrades, patching, and platform enhancements.

Operations & Performance Management

· Monitor Citrix environments to ensure system availability, performance, and user experience.

· Troubleshoot complex Citrix-related issues including session performance, application launch failures, and profile issues.

· Perform root cause analysis for recurring issues and implement permanent fixes.

· Support high-severity incidents (P1/P2) and participate in on-call rotations.

Virtualization & Infrastructure Integration

· Integrate Citrix solutions with VMware, Windows Server, Active Directory, and storage platforms.

· Work closely with network, security, and infrastructure teams to ensure optimal end-to-end delivery.

· Support scalability planning, capacity management, and DR strategies.

Security & Access Management

· Implement secure remote access solutions using Citrix Gateway.

· Ensure adherence to security standards including authentication, authorization, and encryption.

· Support compliance, audit, and security requirements for virtual desktop and application delivery.

Documentation & Collaboration

· Create and maintain technical documentation, SOPs, run books, and architecture diagrams.

· Provide technical guidance and mentoring to junior Citrix administrators.

· Collaborate with application and business teams to support new deployments and enhancements.

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Required Skills & Qualifications

· 8–10 years of experience as a Citrix Administrator / Engineer in enterprise environments.

· Strong hands-on experience with Citrix Virtual Apps and Desktops and Citrix NetScaler / ADC.

· Solid knowledge of Windows Server, Active Directory, VMware virtualization, and networking basics.

· Experience supporting production Citrix environments with high availability requirements.

· Familiarity with ITIL-based incident, problem, and change management processes.

· Strong troubleshooting, documentation, and communication skills.

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Preferred Certifications

· Citrix Certified Professional (CCP) / Citrix Certified Expert (CCE)

· VMware VCP

· Microsoft Windows Server certifications

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