Haystack
← Back to Jobs
Full time
Customer Service
AC

Reservation Supervisor (m/w/d)

AccorHotelFrankfurt🇩🇪GermanyPosted 3 Sept 2026

Why This Role Stands Out

This role offers an exciting opportunity to join a reputable hotel brand with a vibrant and informal team culture, where you'll gain valuable customer service and sales experience. If you're a passionate, organized individual with a flair for sales and a love for hospitality, you'll thrive in this position with a competitive monthly salary and a fantastic 4-day workweek. Apply today to bring your unique character and contribute to creating magical booking experiences!

Quick Overview

Salary
€3k - €3.5k/mo
Seniority
Junior
Employment type
Full Time
Work mode
On Site
Location
Frankfurt, Germany
Posted
2 days ago

Job Description

We are storytellers - from tales of wild journeys of discovery across the world at 25hours Hotel The Trip to fascinating experiences of famous personalities at 25hours Hotel The Goldman. For us, the diversity which embodies both of our hotels in Frankfurt is our lifestyle. Pizza Friday fun and a round of crazy golf in the office are part of this, as well as flat hierarchies and the opportunity to get a taste of other departments. We are a young team and we love our friendly, informal culture.

COME AS YOU ARE & SHOW HOW YOU CARE … 
… in a 4-day-workweek. 

Enjoy 3 days off every week and the opportunity to organize your free time more flexible! 

How does your working day look like … 

  • You are responsible for accepting individual reservations and processing them  

  • You are well organized and coordinated, even when the phone rings and emails arrive at the same time 

  • Your charming nature sets you apart and you make sure that there is a bit of magic in every booking 

  • You love to - sell, sell, sell 

Your personality counts more than your CV … 

  • You already have experience in the hotel industry or travel agency and can speak English fluently 

  • You love to be a passionate host and salesperson 

  • On top of this, you know your way around town and always have tips for partying up your sleeve 

  • You’re not just bringing your abilities, but also your character 

 

What´s in it for you … 

  • Only work 4-days a week as a full-time team member without payment or holiday reduction 

  • Get to know our 25hours hotels and stay for free for a maximum of 10 nights per years as an employee  

  • Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world 

  • Benefit from great offers from our numerous cooperation partners 

  • Reconcile your personal situation with work – we are open to part-time employment, mini-jobs and any other adjustments 

  • Be part of our hilarious staff parties and much more … 

Similar jobs

Browse related jobs

Apply now