Business Systems Analyst - ServiceNow HRSD

Description:
Remote

Our client seeks a mid-level Business Systems Analyst to support ServiceNow HRSD configuration and workflow documentation. The role will translate business needs into technical requirements and support the implementation team through build and testing of HRSD solutions. Hands-on configuration will include workflows, forms, reporting, dashboards, and light scripting. Candidates should bring deep experience across HRSD implementation phases including design, build, testing, and go-live support, practical experience with Now Assist for HRSD use cases, and direct experience with HRSD data migrations covering mapping, cleansing, validation, and cutover. A true BSA mindset is required, including requirements gathering, specification writing, close partnership with developers, and willingness to execute details while being able to uplevel when needed. ServiceNow CSA is required. HRSD/CIS-HR is strongly preferred. Time zone flexibility is available with PST preferred but not required.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $72.00 to $78.00/hr. w2

JN -56

Responsibilities:

• Assist in translating functional requirements into technical specifications.
• Support workflow design and configuration in ServiceNow HRSD.
• Document permissions, integration requirements, and system interactions.
• Collaborate with implementation specialists to ensure smooth handoff and execution.
• Contribute to UAT planning and documentation of test scenarios.
• Track data flows and dependencies across HR systems.

Experience Requirements:

• 2-4 years as a BSA with exposure to ServiceNow HRSD.
• Hands-on HRSD implementation across design, build, testing, and go-live support.
• Practical experience using Now Assist for HRSD use cases.
• Direct experience with HRSD data migrations, including mapping, cleansing, validation, and cutover.
• Familiarity with HR systems and basic integration concepts.
• Strong documentation and organizational skills.
• Ability to work collaboratively with cross-functional teams.
• ServiceNow CSA certification required; HRSD/CIS-HR strongly preferred.

Recruitment Transparency Notice



Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
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About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

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