ServiceNow ITAM SME

Job description

Job Title: ServiceNow ITAM SME (Software Asset Management & Hardware Asset Management)

Location: San Diego, CA (Remote)

Required Skills

• ServiceNow ITAM (HAM Pro, SAM Pro)
• CMDB & CSDM
• Discovery & Service Mapping
• Asset Lifecycle Management
• Software License Management
• ServiceNow Flow Designer & Integration Hub
• REST/SOAP Integrations
• JavaScript & ServiceNow Scripting
• ITIL v4 Processes
• Reporting & Performance Analytics

Key Responsibilities

ITAM Solution Design & Implementation

• Lead end-to-end implementation of ServiceNow ITAM solutions (HAM Pro & SAM Pro).
• Conduct requirement gathering workshops and translate business requirements into scalable ServiceNow solutions.
• Design and configure asset lifecycle processes including procurement, receiving, deployment, inventory, maintenance, and disposal.
• Implement software license management, reclaim processes, compliance reporting, and optimization initiatives.

Thanks,