Copilot Agent SME

Contract Duration: 6 WeeksEngagement: 40 Hours per WeekRate: £497 per DayLocation: Remote

We are seeking an experienced Microsoft 365 Copilot Agent Subject Matter Expert (SME) to lead the design, development, and execution of discovery workshops focused on Microsoft 365 Copilot Agents. This role will work closely with business stakeholders, technical teams, and end users to identify use cases, gather requirements, and define agent solutions that drive business value through Microsoft Copilot technologies.

The successful candidate will possess deep expertise across the Microsoft 365 ecosystem, Copilot Studio, Power Platform technologies, and agent development capabilities.

• Plan, facilitate, and execute Microsoft 365 Copilot Agent discovery workshops.
• Engage with business and technical stakeholders to identify opportunities for Copilot Agent adoption and automation.
• Gather, analyse, and document business requirements, processes, and use cases.
• Design solution concepts and agent architectures aligned with organisational objectives.
• Provide subject matter expertise across Microsoft 365 Copilot capabilities and best practices.
• Create workshop outputs including requirements documents, user journeys, process maps, and recommendations.
• Define proof-of-concept and pilot opportunities for Copilot Agents.
• Collaborate with technical teams to support solution design and implementation planning.
• Advise on governance, security, compliance, and adoption considerations within the Microsoft ecosystem.
• Present findings, recommendations, and roadmaps to stakeholders and project sponsors.

• Microsoft 365
• Microsoft 365 Copilot
• Microsoft Teams
• SharePoint Online (SPO)
• OneDrive for Business
• Microsoft Copilot Studio
• Microsoft Copilot Agents
• Microsoft Power Platform
• Power Automate
• Power Apps
• Microsoft Dataverse

• Proven experience delivering Microsoft 365 Copilot and AI-powered solution engagements.
• Strong workshop facilitation and stakeholder management skills.
• Experience designing and developing Copilot Agents using Copilot Studio.
• Demonstrable knowledge of Microsoft 365 services and integrations.
• Experience gathering business requirements and translating them into technical solutions.
• Strong understanding of automation, workflow design, and business process optimisation.
• Experience with Power Platform solution design and implementation.

• Microsoft certifications related to Microsoft 365, Power Platform, Azure AI, or Copilot technologies.
• Experience with enterprise digital transformation initiatives.
• Knowledge of governance, compliance, and security frameworks within Microsoft 365 environments.

• Discovery workshop plans and facilitation.
• Business requirements and use case documentation.
• Copilot Agent opportunity assessment.
• Solution recommendations and high-level designs.
• Implementation roadmap and adoption considerations.
• Executive-ready findings and presentation materials.