Recruitment Account Manager

Recruitment Account Manager Treforest, Pontypridd

£28,000 per annum

Monday Friday, 8am 5pm (1-hour lunch)

gap personnel Treforest is growing, and we re looking for a motivated, people-focused Account Manager to join our team. Whether you re experienced or new to recruitment, full training is provided.

About the Role

As an Account Manager, you ll support our clients across South Wales, build strong relationships, manage staffing requirements, and deliver excellent service to candidates and customers. This is a fast-paced, varied role where communication, organisation, and problem-solving are key.

You ll also attend onsite inductions, client meetings, and service reviews, so the ability to drive and access to your own vehicle is essential.

Key Responsibilities

• Client communication building and maintaining strong relationships
• Candidate management sourcing, screening, and supporting workers
• Account coordination ensuring smooth daily operations for client sites
• Telephone management confident handling of inbound and outbound calls
• Administrative tasks updating systems, maintaining records, and using Microsoft tools effectively
• Onsite inductions & client visits travelling to client locations across South Wales

What We re Looking For

• Strong Microsoft Office skills (Word, Excel, Outlook)
• Confident communication and customer service abilities
• A positive, proactive attitude
• Ability to work in a fast-paced environment
• Full UK driving licence and access to your own vehicle
• Previous recruitment or account management experience is beneficial but not essential
• Full training provided

What You ll Get

• £28,000 annual salary
• Full training and development
• Supportive team environment
• A role where you genuinely make a difference every day