UX Research Intern

• Location: Remote
• Department: Ascension Connections, Digital & Conversational Channels
• Schedule: Days | Temporary Part-time

#LI-Remote

• Plan and conduct user-centered research (surveys, interviews, and usability tests) to uncover critical insights that elevate digital product experiences for patients and healthcare teams.
• Analyze and synthesize qualitative and quantitative research data into actionable journey maps, service blueprints, and reports that directly guide product design decisions.
• Evaluate and experiment with AI-driven research tools to refine research workflows, measure performance, and accelerate the product design lifecycle.
• Present research findings and strategic recommendations to cross-functional partners in product, engineering, and design to align digital solutions with user needs.
• Collaborate with design and technology teams to optimize digital accessibility (ADA compliance) and usability across Ascension’s software applications and digital products.

Licensure / Certification / Registration:

• Required Credential(s): None Required.

Education:

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. 3 years of leadership or management experience preferred.

Work Experience:

• Currently enrolled in or recent graduate of a program in HCI, Human Factors, Interaction Design, Service Design, Anthropology, Sociology, or a related field (or equivalent completion of a non-collegiate design research program).
• Practical coursework or hands-on experience in core UX research methods, including survey design, user interviews, usability testing, and research synthesis.